[Resolved] Sansui TV — regular problem | |
hi I bought a Sansui Tv Model No- CTV HARDROCK 29WTG Sr. No- 79020 [protected] from an autherised dealer in NOIDA (DELHI) . my TV already got repared two times by the service executive and all the times it has been taken too long time. Now this happened the third time. and I became fadeup with making complains. So are requested to exchange it with the same value or give me the parmanent solution. for becoming ur value add customer. kindly do the needful. regards VN Gautam [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
TV Problem
I have purchased Sansui TV on 06/05/2010 after purchased i have problem of Sound by 8-9 month i have launched complaint. as per the complaint Technician by Sansui compay visited to us & solved the same problem but the same problem raised after one month on that time the same process happen.
Again i have the same problem of TV & i given customer complaint on 01/05/2011 but no one can visited by sansui, so i call to customer service center on 06/05/2011 for the same & he say are sorry for techinician not come & we are taking your complint dated 06/05/2011 & technician will be visited to you before 07/05/2011 but in actual technician visited to us on 10/05/2011 & say you warranty period has been expired on 06/05/2011 so we are unable to handle your problem within warranty period.
So my question is that why not taken correct action by sansui company? the problem is raised again & again they have solved the problem for long time, They are responsible for that?
Please kind co-operate.
Sachin -[protected]
I have purchased Sansui TV on 06/05/2010 after purchased i have problem of Sound by 8-9 month i have launched complaint. as per the complaint Technician by Sansui compay visited to us & solved the same problem but the same problem raised after one month on that time the same process happen.
Again i have the same problem of TV & i given customer complaint on 01/05/2011 but no one can visited by sansui, so i call to customer service center on 06/05/2011 for the same & he say are sorry for techinician not come & we are taking your complint dated 06/05/2011 & technician will be visited to you before 07/05/2011 but in actual technician visited to us on 10/05/2011 & say you warranty period has been expired on 06/05/2011 so we are unable to handle your problem within warranty period.
So my question is that why not taken correct action by sansui company? the problem is raised again & again they have solved the problem for long time, They are responsible for that?
Please kind co-operate.
Sachin -[protected]
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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Sansui — Tv problam
Dear Sir,I am Gurvinder Singh,from Chandigarh (UT). My tv set is not working properly because
it's chanel not set & also noe working remort of it.
I am regiester our compaint mani time at your cosstumer care number "[protected]" Toll Free but they not responce out duty. So i request u please repair my TV set quekly.
Thanking you.
Name :- Gurvinder Singh
Add :- House No. 124 'N' Area MES Coleny Near Air Port Chandigarh (UT)
Pin :- 160003
Mobile :- [protected]
[protected]