[Resolved]  Sansui TV — Lamp Malfunction

Address:Mysore, Karnataka

Sorry, In previous complaint I mentioned purchased date as[protected] but actually date is[protected]

Dear Sir/Madam,

On[protected] I purchased new Sansui LCD 19 inch TV, Model No: LCDTVSJL19SMH-FLB with 1 year warranty. Bill No is:[protected]

Now after 16 days, It's not working properly, according to trouble shooting reference, problem is Lamp Malfunction. I raised a complaint in Sansui ( Complaint No, BAN[protected] ).

The TV is under warranty period, Please Help about this
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Aug 13, 2020
Complaint marked as Resolved 
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SANSUI/ TELEVISION — Complaint for SANSUI TELEVISION

I been regular complaining about pitcure tube or its circut plate since last 2 years but action taken by Sansui complaint centre were almost like favor done by them on consumer. at least after been making them know about my proceed for consumer court they replaced pitcure tube Plate last year. But it is just not more than year that this problem aroused again and this time it is more than it occured last time some time pitcure is reduced to 20% of its actual size with black and white pitcure with black strips around.

It is causing mess for me as my childrens are on summer holidays and there is nothing to enjoy in house due to which they are Playing outside which may cause heat strok etc.

It is here by requested to take on complaint immediately without any further delays or this time i won't spare this company breaching trust of peoples by taking legal action in consumer court.

Mr contact No. is [protected] (RAJESH KUMAR)
Adress 347, Village Hastsal, New Delhi 59.

Sanaui — TV

A spark like sound appears when the TV is switched on and the same is reflected on the screen.
Despite calling on the service/complaint Nos. provided by the Co., the reply is
"Please check the No. you have dialed". Contacting on the site provided by them also indicated " This site cannot be opened".
This is really disgusting.
there is no display on the tv . thee screen remains white in colour when switched on.

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