MY TRAGEDY STORY WITH SANYO BRAND IN SAUDI ARABIA
I HAVE A SANYO REFRIGERATOR FOR 3 YEARS NOW, SUDDENLY THE REFRIGERATOR DOOR HOLDER BEND AND BREAK DOWN, WHICH IS A METAL PIECE LOCATED AT THE RIGHT CORNER UNDER THE REFRIGERATOR DOOR. I TOOK THIS PART AND I WENT TO SANYO MAIN BRANCH ON 60 STREET JEDDAH, SAUDI ARABIA"NAMED AS AGENTS FOR SANYO", TO BUY A NEW PART . BUT THE PART SECTION REFUSE TO SELL ME A NEW PART SAYING THIS IS A COMPANY POLICY, WE ONLY FIX EQUIPMENT. SO I WENT TO THE PART SECTION MANAGER MR. NASSER SAGAF FOR EXCEPTION, BUT NO LUCK. HE SAID YOU SHOULD BRING THE HOLE REFRIGERATOR UP HERE TO GET FIX OR TAKE OUR TECHNICIAN TO YOU PLACE TO LOOK UP YOUR REFRIGERATOR PROBLEM" THAT IS NOT FREE", I TOLD HIM I DO NOT NEED TO BRING THE HOLE REFRIGERATOR AND I DO NOT NEED YOUR TECHNICIAN VISIT, THAT IS TOO COSTLY FOR ME, BESIDE I WILL LOSE MY FROZEN FOOD, BUT IT IS TOO SIMPLE. I JUST WANT A SPAR PART ONLY, I WANT TO REPLACE THIS PART WITH ME, AND I AM BUYING MONEY, IS THIS PASSABLE. HE SAID NO. THEN I WENT TO THE SHOWROOM MANAGER MR. MOHAMED BA-MAHDI TO HELP ME WITH THIS CASE. BUT NO RESPONSE. SO I DO NOT KNOW IF THIS IS YOUR COMPANY POLICY, THEN I AM SORRY I DO NOT KNOW YOU ARE DIFFERENT THAN OTHER COMPANIES. END OF STORY MY SANYO REFRIGERATOR IS NO GOOD ANYMORE AND WHAT POTHER ME THE MOST I BOUGHT THIS HEADACHE WITH MY OWN MANY.
MY REFLECTION ON THIS BRAND.
1ST I WILL GET RID OF THIS SANYO REFRIGERATOR AS SOON AS PASSABLE.
2ND FROM NOW ON I WILL NOT DEAL EVER WITH THIS SANYO BRAND IN MY LIVE.
3RD THIS IS A SHEEP BRAND IN EVERY WAY.
4TH I HAD ALREADY A BIG LESSON WITH THIS BRAND.
MY NAME IS FAHAD
SAUDI NATIONALITY
MY MOBILE PHONE IS [protected]
E-MAIL [protected]@HOTMAIL.COM Was this information helpful? | 
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