[Resolved] Sathya Agencies — Worst Service | |||
Our experience at Sathya Agency at Medavakkam is really an worst and gruesome. Fatal indeed.Have booked Samsung refrigerator and washing machine one month before and said them to deliver it on particular auspicious day.On the day before we called them and reminded too.All they said is product will reach on time. When we called them on particular delivery date they said product will reach in an hour.After 4 hours we called them to know the status, an other guy picked and to our surprise he said no PO has been raised yet.Also he said once PO is raised it will reach us tomorrow.When we called after 2 days a guy from shop picked and said van has been started with the product and it will reach in an hour or so. And van did not reach us for past 2 days. Guys in this shop is treating customers like a comedian and it is really pathetic and atleast for courtesy they have not called and intimated the reason for delay. I am writing this with atmost wrath and disappointment. Please dont ever opt this showroom for any kind of purchase Was this information helpful? | |||
Jul 7, 2018 Complaint marked as Resolved Verified Support May 31, 2018 Sathya Agencies Customer Care's response Dear Sir/Madam, Greetings from Sathya CRM. You can contact our Customer Care @[protected]/[protected]. Now you can also register your complaints at our “SATHYA CRM” app. Looking forward to serve you always. Log onto Sathya.in for your online shopping. With regards, SATHYA CRM | |||
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+91 46 1232 4985
+91 46 1420 0985
370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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I have ordered Samsung double door fridge from Porur Branch on 24th Feb 2014, I was promised that it will be delivered immediately, But even after 25/02/2014 morning 9am i haven’t received, All my call are recorded and when i spoke to the branch person he was telling that the scheduled van doesn’t have the RC papers and that is why its not yet delivered, and promised that he will make sure arrangements, They have gave any discount on it, after all that they asked me to pay for delivery charge, I accepted but still this happens, i am very frustrated, the promise what they gave me is not taken care……:( Worst customer experience i ever had in my life time, I am going to file complaint all over the internet and show how the customers are intelligent than business. and also will find time to file complaint in consumer court …….. :( All my calls are recorded so no issues for me