[Resolved]  Saving Account — Request for release the Holded amount of Rs: 47,000 /- in my SB Account no: [protected] Immediately

To,
Mr.Surinder Chawla,
Code Compliance Officer,
HDFC Bank Ltd,
NGO, Nungambakkam high road,
Chennai-600034.


CC :

To, To,
Vikku Agarwal, Grievance Redessal Cell,
Branch Manager, HDFC Bank Ltd, Old Building,
Sathya Sadan, No: 17/1 "C" Wing, 3rd floor,
Bellandur Gate, Near Trinity Woods, 26-A Narayan Properties,
Sarjapur Main Road, Agara Post, Chandiwali form road,
Bangalore-560034, Karnataka Chandiwali, Andheri(E),
Tel : 080 – 65674418 Mumbai – 72.


Dear Sir,

Sub : Request for release the Holded amount of Rs: 47, 000 /- in my SB Account no: [protected] Immediately.As per Your letter, amount of Rs : 47000/- is credited to my Saving Account no: [protected] on 03/10/2008.And it will debit to my account with in 5 days if I did not justify my Claim.

Details :

The amount Rs:47000/-, which was Credited on 03/10/2008.from the account no : [protected] -TPT- & the same date which was credited to the other account no [protected]-TPT- (Screenshot attached).

I have no idea about these two transactions and I am not the person who has added ICHANISA (Screenshot attached) the account no :[protected].to my account. I did not logged into the HDFC Bank Website on that time.

When I got an e-mail to my g-mail account [protected]@gmail.com informing me about the beneficiary added to my account. On the next second I sent an email to HDFC bank Support.com stating that I did not added ICHANISA to My account and please look into this. Then, the same day evening when I checked my account through online, I found there is one credit of Rs:47000/- and one debit of Rs:47000/-. I tought, There might be some mistake in updation. So this transaction has been debited & credited on the same day with in seconds. So, I kept quite.

After a couple of days my online account has been blocked, then ATM has been blocked and then total my account has been blocked. To find out the reason, I called to the customer care Bangalore, spoke with Mr.Srinivas(Customer Care Supervisor), he took 3 days stating that "I will verify with the concerned Bangalore Branch Manager". Again after 3 days I called to srinivas, that time he arranged a conference call with the Vikku Agarwal, HDFC Bank Manager. The result of the conference call for about one hour is Holding the Rs:47000/- from my account and activating my account and ATM for the remaining amount.

Again 4 days back I called to the customer care srinivas he said I can't do any thing regarding this issue and asked me to contact directly to Vikku Agarwal, When I contacted Vikku Agarwal she said we are investigating and it will take a couple of months. Yester day I Got a letter from Vikku Agarwal (Scanned copy attached), stating that the amount Rs:47000/- will be debited to my account, which was holded by the bank.

For the clarification you can check this with the IP Address from where the log in has occurred to my HDFC Bank Account with out my concern.


So, I am requesting you to please look-in to this matter and release my amount of Rs:47, 000/- Immediately along with intrest.


Thanks & Regards,


Sudhakar Bandaru,
MIG-80, 1st floor, Sector-1,
MVP Colony, Visakhapatnam-17
Mobile : +91 [protected]