| Address: | Bangalore, Karnataka |
Recently I went to SBT ATM located at BTM Layout branch on 5th September 2010 to withdraw Rs.10,000 using my SBM ATM Card.When I used my card into the SBT ATM machine slot to draw Rs.10,000 from my account the transaction failed flashing "Insufficient Funds" to my surprise since there were sufficient funds in my account (about Rs.11,500).The next day I went to SBM Bank at BTM Layout to file an ATM complaint and also to enquire about the transaction and to my surprise I found that Rs.10,000 was debited from my account for the transaction that failed and showed insufficient funds.Till date I haven't received my money back and still waiting on the enquiry by the bank.
P.S. Don't use SBT ATM located at BTM layout. Was this information helpful? | 
On 24/12/2012, I tried to take cash of Rs.4000 from State Bank of Travancore ATM at ADIMALI, KERALA (ATM ID. S10A[protected] using my ICICI bank ATM card (number ending with 2395) at 15.34Hrs (TXN No.4948) during travel to Munnar. But, Rs.2000 (4x500) only dispensed and print-out statement showed Rs.4000 withdrawal. On checking bank details, Rs.4000 debited from my account. On reaching back Neyveli, I lodged a complaint to ICICI Neyveli branch on 01.01.2013 to credit Rs.2000 back to my account. But I got a message from them on 09.01.2013 stating "Disputed Rs.2000 is successful as per re-presentment of acquiring bank". This is highly regrettable and can be considered as cheating. Customers using that ATM might have trapped similar fashion. It cost great mental agony, financial loss and aversion/fear in using State Bank ATMs.
The SBT Adimali Branch responded as "the transaction is successful". There is SEROUOS TROUBLE WITH EITHER MACHINE OR CASH LOADING TEAM. Still the bank is not initiating any action, and the cheating goes on and on...So please take extra care while using SBT ATMs.
Suresh D Palliparambil
[protected]@yahoo.com