ADVERTISEMENT — Non responsive, online site non functional, ordered product not dispatched

I had placed one order no. 90034280 on 25th August 2011, after registering at their site : My membership no. was told to be 15576 after ordering and simultaneously registering at the site. I tried to contact them over phone regarding my order and also email. Though I got a reply of my mail, did not clarify my queries about the order and also login problems at their site. I tried to call their helpline, they said to call another no. which was non responding. Finally I got a call from Mr. Manish that the consignment has been delivered and received by some name called Rahul on 31st August 2011. As such in Orissa we have no such Oriya names, and the address was given as my home address, and as told by him, he could not confirm the courier service. Interestingly except first flight and speed post no other courier is serviceable at our place. Clearly whatever said to me was a bluff. they are cheating people. Further whenever I try to login with their send username and password i can only see my profile. I am not able to change password or view order details. And every time I see, that the page is under construction. I request to ban such fraud sites cheating people for lots of money. Also I would like to file a consumer case against the party. Please advise the formalities to be done.
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