Sheikh Jamil Ahmad — Baggage Misplaced | |||
Travelled On 03/05/2013 – 1. Unacceptable Crew Member’s attendance to elder passengers, suggestion submitted in written @ Flight. 2. Bag Misplaced @ Delhi. 3. Eight to Nine Voice Calls Received during the Stay @ My home Town. Five times lied that they have traced the Bag, still asking for Bag Details. Didn’t attend Voice Calls for At least Fifteen Times. 4. Bag traced Successfully on 22/05/2013. 5. Never attended to the Queries of Compensation and claim reimbursement procedures. Verbally accepted all terms of Refund of inconveniency caused and products purchased for attending personal and professional needs. 6. Mail was attended with partial gather of information. (In every Mail I have clearly Mentioned for Cost claim related to My action, just avoided the lines. My expectation was never a Yes but attending will make Me to plan accordingly. If the personnel are not properly trained to attend My queries then they could have asked the management and replied to email. Kindly avoid such replies on partial contain) 7. Bag returned was carrying Partially My personal Belongings (Needed to reach Vadodara) and rest Gifts (To My Home) so the detail of Courier provision was submitted in Written. Upset with attention to email. 8. Bag is annihilated to deny further Use. Air India Was this information helpful? | |||
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