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+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
I have got no response to my multiple emails to [protected]@airindia.in . Then I had to call multiple times to the customer care (so many different numbers) to get the ticket cancelled, I have still not got the refund. Could you please respond ASAP?
I never expected such a pathetic customer service from Air India. Even after so many follow ups, there is no proper service. For simple cancellation, I have been chasing for 1 month!!!!
Details of my travel:
Booking reference no (PNR): YG2GG
Web Reference: AIBE53903
Issuing Airline: Air India Ltd.
Issued date: Thu, 3 Mar 2011
Place of issue: www.airindia.in / IBE
Contact No: +[protected]
Email: [protected]@gmail.com
TRAVEL INFORMATION
DEPART Thu, 7 Apr 2011, 11:30
From : Tokyo (NRT) , Terminal 2
Delhi (DEL) , Terminal 3
RETURN INFORMATION:
DEPART/ARRIVE Tue, 12 Apr 2011, 21:10
From : Delhi (DEL) , Terminal 3
Tokyo (NRT) , Terminal 2