[Resolved] Sheikh Jamil Ahmad — Change of name in the ticket | |
Hi, I booked a ticket thro Air india website from Singapore to India. While booking the ticket it prompted to create an account. Since it is only account creation I entered my name and other details. I indent to book a ticket fort my brother bu the ticket got generated in my name. Now I want to change the passenger name. Air india call center customer executive and Chennai city office executives asy it is not possible to change the name of the passenger if booked online. Why is this so?. They are asking me to cancel the ticket. I will loose huge amount for cancellation. Is there any way to change the passenger name? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
Air india service is the worst. Just don't know why our nation carried doing this way. i was booking the ticket for my wife( she doesn't have any last name in her passport) but the in air india site both fore name and last names are manadtory so i put my last name in the filed. Now the air india is saying althought both the fileds are manadotory but if you dont have any fore name or last name then you should put mr mrs in that filed. is it justified. Also they are behaviong rudely while talking to them. any idea what should be done in this case
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