Sheikh Jamil Ahmad — Baggage Lost | |||
Baggage Lost during Travel to Ahmedabad on 12th November 2011 I would to ask any lawyers/similar troubled customers for advice as to how to proceed, it has already been over three months, the contact number provided does not connect and neither are they replying to my recent mails. I am including the email conversation as proof of their communication. Any help would be useful. Thanks in advance. From: call del <call.[protected]@airindia.in> To: B L Yashwanth Date: 01/23/2012 06:50 PM Subject: Re: Baggage lost Dear Sir/Madam, This is in reference of your mail received. We would like to inform you that your request has been forwarded to the concerned department and we will update you within 7-10 working days. For any further assistance/clarification please feel free to revert to this email or contact us at Air India toll free number[protected]. With Warm Regards, Air India Customer Care (Call Centre) (For any further enquiry please contact Our 24*7 Help Line Number[protected]Landline BSNL/MTNL[protected]From Mobile) Or Mail us at call.[protected]@airindia.in Or Fax us at[protected]. -----B L Yashwanth wrote: ----- To: call.[protected]@airindia.in From: B L Yashwanth Date: 01/23/2012 09:29AM Subject: Baggage lost This is just a frivolous attitude of Air India Employees, I just dont understand why are you people not serious? This is B L Yashwanth(Bangalore Lingaraj Yashwanth), I had travelled in economy class of Air India on 12th November 2011 from Delhi to Ahmedabad, Flight No.AI 817. I did not get my baggage(Weighs 4 Kgs) due to your irresponsibility . I have been calling this number [protected], but the lady tells me that she would mail my the form that is required to be filled so that I get my cheque as a reimbursement , but never did so until this date. I don think you people do take of the customer feelings, it is for sure I will not travel with your service any longer due to this injustice that I have been put into. It is really sad. My info Email:bl.[protected]@heromotocorp.com Contact-[protected] Was this information helpful? | |||
 2 Comments | |||
Comments
dear sir,
i travel from dubai to mumbai on 4th feb 2010 by flight no.0716.there is lot of my thing lost from my bag so what to do,
my phone number [protected].
please reply what to do.
i travel from dubai to mumbai on 4th feb 2010 by flight no.0716.there is lot of my thing lost from my bag so what to do,
my phone number [protected].
please reply what to do.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
3154
Pending
0
Resolved
294
View all 3154 Air India reviews & complaints
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
View all Air India contact information
23rd January I came back and contact personally to baggage services, there was no update with them. I called them several times every day; they suggest me to come on 26th January to collect my bag. At 26th January they told- my bag was sent to Singapore by mistake and Mr. A.K Singh promised me it will come back in two days. Today is 1st February still they have no update and giving me wrong status every time. I really very harassed about this
Complaint Details:
File Reference no: SINAI51051
Ticket No: [protected]
TAG No: AI627897
Flight Name AI 480