[Resolved]  Shoppersstop.com — refund delay lack of response

Address:

Gurgaon, Haryana

I placed an order with shoppersstop.com for 2333 inr. However, I was not at home when the package was being delivered and the guard at the apartment refused the package. this package tracking number is aramex [protected]. The package was therefire returned to shoppersstop with tracking number [protected] which recahe dthem on march 8th. today is mar 15th been a week and they have still nto refunded my money nor responded to my 6 or 7 emails. I am relaly disappointed. I will never shop with them and will do whatever it takes to get the refund they owe. In fact their online customer service is relaly bad. they do not respond to emails at all and then say we are unable to reach you by phone. why don;t they send emails - because i guess they feel it becomes a record for customer.

Better shop with futurebazaar and otehr sites where customer comes first.