[Resolved] Siemens Dryer — The wear and tear of material when put in the dryer | |
I have purchased a Siemens washing machine of 700 rpm and a dryer from Kohinoor Priceless in Thane . On using the machine I realised that while the dryer was used it showed a lot of soft fluffy material on its filter when I enquired from Mr Krishna the sr technician he said this was the upper layer of the clothes which will go on coming out after every drying cycle.I was completely taken aback, as I had taken the dryer for drying the clothes and not for spoiling the fabric after every use. I then informed Mr Bhagwan from Kohinoor he refferd my complaint to Siemens who in turn send Mr Raju Deo a technician who very bluntly said that this is a problem which has no solution, and that I should take it up seriously. I again got back to Kohinoor with these details they informed Siemens who send Mr krishna who also confrirmed the removal of the superfine layer of material and yes material would loose its shine and sheen .I had a proper discussion with Mr Snehal who would not admit the problem he said infact it was the first time that someone thought it as a problem which in fact according to him was not a problem and that there was no solution to this and the dryer would work as it was working now . On informing Kohinoor about the same they contacted the concerned person in Siemens who visited the showroom and discussed the issue with Mr Bhagwan who on my calling him informed me that Siemens feels that this is a common problem and that nobody has complained till today he also said to them that there is always a first time but to him also they said that this problem has no sloution and they could not help the consumer. I would like you to take the matter seriously as there are many people who have been facing this problem and do not know how to handle it and there will be many more who will fall in the trap of buying the machine. Request an early redressal. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
Every dryer in the world will extract lint (fabric) from clothes. This is the basic principal of drying. Lint collected on the fliter is a natural aspect of all dryers. Hence, delicate clothes should never be loaded in a dryer.
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