[Resolved]  Sify Broadband — Refund as Service not available

Address:

Uttar Pradesh

Sir,
I have applied for Siffy Broadband on the marketing call of their ill mannered executive Shri Jandeep Singh posted with Siffy Lucknow Office.
As my premises where I needed this connecttion is situated in Cantonement area of Kanpur I have told him that mast of outdoor equipment cannot go beyond a specified vertical height.
Without checking signal level he made me falsely believe that he will be able to provide connectivity, on his repeated assuarance I have paid Installation Charges Of Rs.5515 vide HDFC Bank Ltd., Cheque No.490976 dt 18/10/2010 which has been enchased by Siffy and another cheque for Rs 2426.00 chq. no.490977 dt 18/10/2010.
On Oct 20,2010 Siffy Technologies Engenieer came to check the Signal Strenght and came to the conclusion that without going more higher vertically services cannot be provided.
When I conveyed this to Shri Jandeep Singh and asked for my refund of both the cheques he started talking as Mr. know it all shouted upon me that Shanti Nagar is not located in Cantonement area of Kanpur on telling him that he is not aware of Kanpur geography thereafter he started misbehaving on the phone, as I have administrative link if needed I can get this particular recording as evidence.
Kindly take the best action as possiable so that my refunds are made to me at the earlest by sify technologies ltd.,
[protected]@hotmail.com