| Address: | West Delhi, Delhi |
To whom it may concern .
Sir,
I m frustrated after taking the SIFY VOIP COECTION I am very much disappointed with the service of SIFY LTD. no one is taking my problem seriously regularly I sent a lot of email ids of sernior officer & nodal officer of sify DEPARTMENT but I did not understand why they have not personally contact us.
If the Sify voip connectio is not put into use by you or your authorized representatives, I will be left with no other option but to seek the legal assistance of the appropriate forum to get my grievances redressed. I am not really happy with the way that your after care service centre is functioning, since they are simply interested in charging the customers rather than addressing the issue/problem rightfully. I hope you will understand my mental agony and the problem I have been facing all these days and set the issue amicably since it is the responsibility and duty of the producing firms to attend to the customers’ needs.
I have already using this service from the last so many years but due to the increase o[censored]r customers so ur network is not properly accessed and ur disturbing ur franchiesse to install isolate at a cost of Rs. 3000/- even u know that the business is no more profitable due to low isd rates from mobile so i could not afford it
I already sent my complaint to Mr. Ravi but he denied from the security amount but i know that i have paid for Rs. 40,000/- at the time of installation of sify voip which is refundable
Sify ltd has just installed a small voip connection with modem i want to surrender it so kindly accept my request and return my balance.
I shall be thankful for your cooperation
Copy sent to
from
ASHOK GULATI
SIFY VOIP CONNECTION
SIFY ID 011-[protected]
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