[Resolved]  Skoda India — GIVEN A OLD MODEL CAR

Address:

Bhopal, Madhya Pradesh

Dear Sirs,

I am to convey my feelings towards your good concern and your grate REPUTATION.

Earlier we had CHEVROLET AVEO Car in our family and were relying on them for their Good services.

But when our family learned about skoda octavia Car, -its quality and performance as well as your assurance of providing best SERVICES after Sale, we immediately switched over to your decent CAR, we have purchased OCTAVIA, MP-O4CF1034.

WE HAD PURCHASED ABOVE CAR IN MARCH 2010 FROM M/S SAGAR AUTOTECH BHOPAL OWNER MR. TAHSEEN KHAN.WE WERE STILL ENJOYING THE CAR BUT WHEN WE CAME TO KNOW THAT DEALER HAD GIVEN US THE OLD DEMO CAR AFTER REVESING THE METER AND ITS MANUFACTURING WAS 2008.WE LATER CAME TO NOW THAT CAR WAS NOT HAVING THE ORIGNAL BATTERY AND ALSO THE TYRE WERE ALSO CHANGED BEFORE DELIVERING ME.ALL THIS MATTER CAME IN PICTURE WHEN I RECIVED THE INSUARANSE RENUWAL OF CALL THAT MY INSUARANSE IS DUE IN DECEMBER.THIS CALL HAD OPENED MY EYES THAN I HAD ENQUARIED ABOUT THE CAR WITH THE EMPLOYS THEY HAD GIVEN ME ALL THE DETAIL INFORMATION.


WE HAD THAN GIVEN A COMPLAINT NO.03856 TO CUSTOMER CARE OF ON DT[protected] AND LATER ON WE ARE STILL DOING FOLLOW UP EVERY DAY TILL TODAY.


. This shows your UTMOST NEGLIGENCE CARELESSNESS towards your Car USERS.

Keeping in view your Standard and Goodwill, it shall be very much appreciated if you
Please contact your above Auth Dealer and arrange to replace my Car at the earliest and to maintain the trust which we and our family had developed with skoda.

Thanking you and hope to receive your concrete action in this matter.

Yours truly,


REENA BANSAL