[Resolved]  Skoda Laura — AC Compressor

Address:Bangalore, Karnataka

I bought the Skoda Laura JUN 2008. I had very bad experiences on SKODA Laura HORNs and AC.
I replaced Skoda Laura Horns 3 times by under warranty period (2 Years). After Warranty I replaced with Bosch Horns (outside) because they are charging Rs 8400 for Horns. Which is too bad, we are buying Skoda because of the quality of the Product. When we faced any issues after warranty, they are least bother about the existing Customers. I am totally against this kind of attitude.

Exactly after 2 years, My A/C effect is gone. I approached Skoda Service center in Bangalore, they are quoted Rs 80,000 for re-placing the A/C Compressor. It is not at all my mistake, its their product defect, but they are charging on Customer's Fund. This is totally unfair. All the A/C Vents Slider are very soft and are broken in few years.

They should take the responsibility of replacing the defected spare parts for existing Customers. I hope that even the affected customers might be ready to share some portion of the cost of the Spare parts.

You know that I have re-commended Skoda Laura and they bought Skoda Laura in my Office.

Please do the needful.
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Aug 13, 2020
Complaint marked as Resolved 
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Against Skoda’s Unethical Conduct

Dear Fellow,

I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.

I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .

I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.

Await your revert and support to reclaim what is rightfully ours.

Prateek Agarwal
[protected]@rediffmail.com
Plz count me in your group of harassed Skoda owners. I own a Skoda L&K 2006 1.9PD MT and my email id is [protected]@yahoo.co.in. Cell no [protected]. Thanks for the initiative, but we need to kick now. They got bad attitude, service and exorbitantly priced parts.
Regards,
Edgar
Sorry - Its Skoda Laura L&K
We had brought a Skoda Laura in 2008 paying about 19 Lakhs...and from the time we got it... the A/C has been continued to give us a hell lot a problem...After running for Just about 20, 000 Kms the A/C completely went off .When the car was on warranty the company did not tell us what the actual problem with the A/C was... they went on saying we will rectify it, its a minor problem and other rubbish answers !! Every time it went for service the A/C had a problem and after the service for some days the A/c would be fine but after that we used to face the same problems again ! n then again goes for service n same repeats!!! ... Now when the A/C just does not work anymore and we started acting tough on them and the warranty is over they are telling us that the Compressor is long gone!! "Hello the BOSSES of SKODA" WE ARE NOT HERE TO PAY FOR THE DEFECTS YOUR COMPANY PRODUCT HAS !! " It is such a problem that after this compressor issue came up our Car is lying in the workshop for more than 2 weeks now and still they are not ready to rectify the problem without paying them Rs. 80, 000 /- .

We also spoken to some of our relatives and friends who are having the same issues with the company and we will go to the Consumers court if the problem still prolongs.

FYI - SKODA BOSSES - We did not expect a BRAND like SKODA to cheat its customers like this.
Friends AC in skoda cars have become a major problem and customers are suffering.
I don't know what to do, but suffer without ac after paying so much for brand skoda.. Neither I'm able to get good resale price nor able to address AC issue.

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