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Snapdeal — Cheating

My order no is[protected] placed on[protected] .You people have clearly mentioned that the product will be shipped withen 3 days but it’s now more than 3 weeks,yet to recv the product,what the hell is happening ? You never bother to reply to my calls or email complaint immedtly,you lazy people after repeated complaints you mailed me on saturday that the product has been shipped & also the FAKE shipping AWB number,but nothing has happened till now,that shipping AWB number is not showing up in bluedart till now,why this cheating ? I demand an explanation & action on a war footing,understand,very very poor customer service,people beware.These snapdeal ideots have blocked me from their Facebook page,insted of setting right their fraud work they are blocking me,shame on you snapdeal. I have tried all means like emailing them around 10 times,calling them numerous times & have even mailed their fit for nothing Mr.Kunal but nothing has been done yet.I traced their office telephone number & called Mr.Kunal but he will always be in a meeting 24/7,then called up Mr.Rohit Bansal & he too will always be in a meeting & his sect will cut the phoneline & then I have even called up Dipakshi Khaira but she will not be in office when ever I call up,is this the way they treat a customer for more than a month after taking my money of Rs.9500 ? Shameful to say the least.Then they block me from their facebook page,till they get the money they will be after you,once your money is in their hands they will make you run after them & will never return the money & will tell all sorts of lies.I DEMAND AN EXPLANATION & COMPENSATION FOR THE MENTAL AGONEY,CHEATING,FOR THE NUMEROUS STD PHONE CALLS & EMAIL'S,FOR HAVING MY MONEY WITH THEM FOR SUCH A LONG TIME.
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snap deal just broke my trust .. i made a deal of recharge in which i was to get 100 rs in 50rs recharge .. in conditions snap deal never mentioned that the talk time you are going to get will expire on 13th .. what is this ur cheating people by sending sms 2 days after the deal has been made that the recharge amount is only valid till 13th may ..???

Dear Rohan,

This is to inform you that 13th May was the expiry date of the voucher not the recharge.
I you face any issue you can also write us at [protected]

I am filling a consumer complaint against Snapdeal for a cheat and a total unprofessional business practice.

I had ordered 2 items on 12th Feb. 2013 out of which one got delivered on 18th Feb 2013 after a much delay for no reason. The another did not get delivered. I followed up with call center on 20th Feb 2013 and they told it will be delivered in 1-2 days. The status of it was getting processed when I checked online.

Today, when I see the status, it tells me it is delivered but there was no tracking no that was email to me like previous Item, nor it was delivered. I again called up the CC, they told it has got return to us because the courier boy could not deliver. (Please have some sense of lying).

I asked for the reasons, he said the tracking details etc have got trashed.(thanks for letting people know that snapdeal can eat your money and say there is no record).

Contact me @
Let me know in case consumer forum can help me in teaching these guys a lesson and raise for compensation against this.
now its already 20 days, I ordered the product nikon coolpix S3500 camera [order no-[protected]] from snapdeal on
05 Nov, 2013 and I am unable to use it due to some stupid mistake from their side because when I opened the parcel on 17th nov, 2013 delivered through blue dart, I found the battery was missing and I sent no of mails to snapdeal for the refund due to the missing battery.I have not received a single call from their side which shows their intention in resolving customer's problem.
In their online portal the cost of the battery[Li ion EN-EL 19] is around Rs.1300/- but they are refunding me only Rs.956/-, which is totaly illogical...I think still they are not learning a lesson ..
The said refund also not showing in my account
chandra sekhar saran

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