[Resolved]  Snapdeal — fraud snapdeal selling damage old product no response

Dear sir I purchase a new laptop through snap deal on 11 sep2013 after i placed laptop problem started, but snap deal has no answer and no response till their worst courier first flight fraud like snapdeal wasted about 200 rs on call.but those pupil has no customer value finally i received the laptop and thought that is my problem is ended but again this laptop was old repaired laptop which dvd drive has issue, laptop schreen has issue , and also driver dvd with laptop is courrpted not working at all complained to this to samsung ,samsung confirmed that is laptop is old and driver dvd is duplicate after many calls and mail they have one automated mail aways i send the mail ,or i call then then they put the call in hold and never retrive the call and always replied as they quality service till i recived the laptop i am unable to use this laptop but this fraud shop still looting to customer. and also their customer care use abusive language to me and disconnect the call. order detail--Samsung NP300E5X-A0BIN Laptop (2nd Gen Intel Core i3 2328- 2GB RAM- 500GB HDD- 15.6 Inch- DOS) (Titanic Silver). order no-[protected] regards Prateek shrivastava