[Resolved] Snapdeal — Received damaged product | |||
I have received a Damaged product from snapdeal. Dr. Morepen BP monitor. Order #[protected]. Lodged a complaint for the same whose ref. No. is 1769054. But no one at snap deal cares to read the mails and images that i have sent rather they are not even takin calls at the helpline numbers. This is a fraud company, They pack damaged products and dispatch to the customers. Govt. should take serious actions actions against them. We all should never buy any product and boycott such rascals. Sudeep Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Purchase date: 29 May, 2013
Order Id [protected]
My Complaints are:
1. Not received freebie laptop bag.
2. When I checked the warranty of the product with the serial, it shows that 3-4 months under warranty are gone. Means if I have purchased the product on 29th May, 2013, then its warranty should be till 29th May, 2014.
3. Received a damaged product. I visited the HP service center. The product was declared as DOA(Dead On Arrival). I provided the certificate for the same to the Snapdeal. HP has a policy that Laptop should reach HP company in 7 days of issuance of DOA. After giving so many reminders reverse pickup was arranged.
4. Today is one month from the date of purchase of the product there is no update on Replacement/Refund of the product from the customer care.