[Resolved]  Snapdeal — Shipping Expired material through unverified vendors

I bought on 1st Aug and Blackberry handset 9220 through Snapdeal.com which was shipped by Arihant Enterprises Indore. The Blackberry box received was without plastic wrapper, the seal on the carton was opened, the battery pack seal was open, "Freebies inside" mentioned on pack and their Invoice - there were no freebies inside, Also noticed the Date of Import and Manufacture were July 2012 which is one year ago. All mobile phone vendors and experienced buyers know the fact that the battery has a shelf life and that if the battery is used or not, after a year the battery performance is greatly reduced, After using the handset within a week we noticed the battery was draining very fast and would last only for a couple of hours o[censored]se. We notified Blackberry India, Snapdeal.com and Arihant Enterprises but were told since the 7 days returns policy was over we had to go to the Blackberry Service Centre to avail of warranty on the battery. The Snapdeal.com website conveniently does not have an option for buyer to give feedback (like in ebay.in) and alert other buyers also the portal. I would have been better off to buy the handset from a reputed portal such as Flipkart which does not cheat customers in fact also sells the goods directly otherwise uses only verified sellers to trade on their portals. Due to the inefficient and high handed attitude of above 3 parties we have approached the Consumer Courts with the evidence and demand for a new fresh unit. Why should we run to the service centre for no fault of ours????