[Resolved]  South Indian Bank — Rtgs credit

I transferred an amount of 8.0 lacs towards property purchase from my account in indian bank, chennai to benificiary account maintained with south indian bank, mg road, thrissur vide rtgs. My bank confirmed the transaction and gave me message number. However, even after the lapse of 3 hrs, the amount was not credited to the beneficiary account nor the message was returned.Indian bank confirmed that transaction has been completed and money credited to the rtgs participating bank. Contrary to rbi directives, south india bank not only credited the account, but cheif manager behaved in an unruly manner with the complainant saying " stop irritating me'. I want an answer from sib on this. I shall also take up this matter with banking ombudsman. Rtgs transfer is being encouraged at all levels to ensure transparency in transactions and i am sure that rbi will take a very serious view of it.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    South Indian Bank [SIB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    126
    Pending
    0
    Resolved
    22
    South Indian Bank [SIB] Phone
    +91 48 4236 5657 [NRIs]
    +91 48 7242 0020 [Head Office]
    +91 48 7242 0058 [Head Office]
    South Indian Bank [SIB] Address
    T.B Road, Mission Quarters, Thrissur, Kerala, India - 680001
    View all South Indian Bank [SIB] contact information