Southern Railways — Online reservation | |
I booked two online tickets to Tiruchirappalli in August 2009 in the sleeper class. The cost of the tickets was Rs.328/-. I could not carry any of the original identification cards due to certain personal reasons. But I produced the ticket, a xerox copy of my driving licence and the credit card which I used to book the ticket. But the ticket checker did not accept it and imposed a heavy penalty of Rs.828/- (i.e.) The cost of the ticket plus Rs.500/-. Despite my plea to him for this, he did not accept it.I felt really embarassed on that day. What is the use of buying tickets in advance when it is really difficult to get a ticket these days. What is the respect given to the passengers by the railway authorities? This has to be changed especially for people living away from their families who cannot have the originals all the time in their hand. Was this information helpful? | |
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GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
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At the time of departure Thatkal Waiting list is 20. On that day no special birth coach attached. But a special coach with seating factility for Wait listed passengers. When i approached person responsible for this standing outside said that these coach is for waitlisted passengers, u can also board the train with penalty charges apart from normal birth fair. Totally Rs.532 charged and receipt issued to me son. In Madurai Junction lot o[censored]nreserved passengers entered and occupied seat and railway authority to control them. With great difficulty my son reached chennai. When I approached Station Master, Tuticorin, He irresponsibly answered that he is no way responsible and asked me to contact Madurai Station Master. I request the GM, Southern Railway to take necessary steps guard the passengers from cheating of local railway employees, by providing special birth coaches during special holidays and avoid inconvenience to passengers.