[Resolved]  Southern Railways - Smart Card — Refund for the expired card

Address:

Chennai, Tamil Nadu

I have been using the smart card issued by the Southern Railways. The card was due for renewal in June 2011. The Tambaram Sanatorium Railways Station which is the nearest railway station to my house does not have the facility for recharging the smart card. Since I did not get time to recharge the card in some other station, the smart card got expired last month (June 2011). When I went for recharge of the card in Kodambakkam as well as Chromepet Railway Station, I was informed that since the card got expired last month, refund is not possible. I informed the concerned official that on last occasion, I got refund (excluding the discount amount the Railways are offering) and that I subsequently got a new card, the official said it could not be possible.

My expired card has a balance of Rs.150/-. I wish get a new card for the balance amount of Rs.150/-.

Kindly guide me.

Thanking you,

Ramakrishnan