[Resolved]  Spice Mobile Company Spice QT68 — POOR AFTER SALE SERVICE AND WRONG ADVERTISING OF PRODUCT OF SPICE MOBILE COMPANY

Address:

Mumbai Suburban, Maharashtra

Poor after sale service and wrong advertising of product of spice mobile company

I am spice mobile customer. i had purchased spice QT68 mobile product.when i purchased that on that mobile box advertising about mobile camera facility which was 3.2mega piscl,but actualy when i used that mobile i felt the mobile camera clearty was not type of that.the camera clearty low.i was using that mobile then within 1 month that mobile was hanged problemed.next day i submit my mobile in spice service center.then i asked to there employe when mobile will repaire and when i got my mobile? then he answered me within 3 days u got.bot actualy there was not done by them.after 3 days i gon to there service center to collect my mobile.when i asked about my mobile the employe said me after 12 days menimum ur mobile willbe repared.after 12 days i gon to the service senter again they regret me that" ur mobile is not ready so u can come tomarow."next day i reached there and there employe suggest me to send mail in [protected]@spicemobile.in.followed by them i send mail to them about complaining.afteer 2 days they replied me and suggest me the name sainath shetty who will solved ur problem.but when i send mail in that email address sainath.[protected]@spicemobile.in, not any reply given by them.my problem was not solved. again i gon to service centerenquiring about my mobile again they said me another 12 days letter mobile will be redy.after 25 days i got my mobile from sevice center.they replased my mobile and given new mobile by them with new IMEI no. i collect that mobile.within one day there was on keypad problem and within 4 days my mobile was again hanged. again on that day i submit my mobile in spice service center then i asked to there employe when mobile will repaire and when i got my mobile? then he answered me within 8 days u got.bot actualy again there was not done by them.after 8 days i gon to there service center to collect my mobile.when i asked about my mobile the employe saig ur mobile is send to the company for repairing.so they always delay in service. so please help me because i alredy activited net semes in my mobile and i cant loops that services but im paying them.im weting my money.so please help me i need not add here that how important mobile is, in todays's life.

So please come up to needful necessary action and inform me the same.

My INVOICE No.[protected].
Date OF PURCHASE: 13.02.2011.
Model:SPICE QT68.
CUSTOMER ID.[protected].
IMEI NO.[protected].
SUBMIT TO THE SERVICE CENTER FOR REPAIRING DATE IS:11.03.2011
RECIVE NEW MOBILE WITH NEW IMEI NO DATE IS:04.04.2011
NEW IMEI NO.[protected]
AGAIN SUBMIT TO THE SERVICE CENTER FOR REPAIRING DATE IS:08.04.2011

Cordially yours,

OMKAR UTEKAR
([protected])
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