I have given my mobile in Tagore
Garden Spice service center (Hot spot) to Mr
Rajat-[protected], on 15, Feb 2010. Till date I didnt get my phone back.
The problem was FM non- function.
The land line of Tagore garden[protected] is never attended and
also the mobile of Rajat-[protected] and Ravi-[protected]. The operating times are unrealistic. 12:30PM to
5:30PM. It means any working proffessional have to take leave to visit the store.
Due to non attending of phonesof the store and the employees, I had to visit 7
times to store only to face my bad luck that the phone is still under service.
If the phones are attended, atleast I wouldnt have visited.
After 3 to 4 days of writing to you earlier, Mr Ranjan from Spice Head Office Mobile-[protected] called up and assured the delivery on 13Apr,2010. Due to the odd timings I could visit the store on 18 Apr 2010 but the staff were not available. Again visited on 21 Apr 2010 only to find the store was under renoovation. Finally on 23 Apr,2010 When I visited the store, i was handed over an old used phone and they informed that its the replacement. After checking the phone it was also having the same problem and SIM wasnt being recognised. so it was again given back.
Yet I am waiting to hear from them.
Here are my phone details and kindly do the needful at the earliest.
Phone model : S-580
Work order no : SDL[protected]
IMEI NO : [protected]
DATE of submit: 15-FEB-2010
DATE of supposed delivery: 03-Mar-2010
Regards
Manoj
[protected]
Was this information helpful?
1)but when i used mobile after two day i got two sim are active but when i conversasion to one sim onather sim are not active.
2) phone book prosising not suport
3) incoming call, outgonig call.missed call, number are not showing our mobile
when reed the miss call number automatic deleted
4) when i went to hotspot mobile store that time your sails man tell to go to service enter this not my responsbility (dharmender kumar verma id 03224 S/O shri babu ram verma)
just i want to know whats your service & whats your custermer satisfaction
i am safring from this problem last 15day
if you are not able clear my problem i will go consumer cort (OR) replace my phone
Yet I am waiting to hear from them.
Here are my phone details and kindly do the needful at the earliest.
Phone model : D-6666
IMEI NO :[protected]
DATE of submit: 10/07/2010
Regards
praveen singh
[protected]