[Resolved]  Spice Mobile Phones — not repairing my headset even after 1 month lying with company

Address:Meerut, Uttar Pradesh

Hello Sir,
This is Jitendra Jain from Meerut.
Actually i have buyed a Spice M6800 handset on 18 August 2011 from Spice Hotspot, Metro Plaza Meerut. It worked quite well in the beginning but around after 15 days it's display stop working, nd a white screen appears instead of the display then on 6 Sept 2011 i submit it with Authorized Spice Service center, and they admit it as a problem of white screen and gave me 1 week time to get it back after repair, i went there after one week, they said that they have sent the phone to compony and it will return in another one week, then on again visiting there they give a date of another one week, and lastly yesterday i went there, they said the company don't have it's spare part, what can we do.But we are looking fir a solution and as we get your phone we will call you.
After visiting so many times i didn't get my phone and finally they are saying that the company too not having the spare part, that's not my problem at all, it's about 1month nd 1 week and my phone has not been repaired, if the company don't have spare part so they should provide me with a new phone.
Below are the details of the receipt-
Owner Name- Jitendra Jain
Contact No- +91-[protected]
+91-[protected]
Date of submission of my phone- 06/09/2011
Phone Model- Spice M6800
Receipt No. - BA0247
Contact No of the service center[protected]
I hope you will surely help me, i would be greatfull to you.

Thanking you
Jitendra Kumar Jain
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Action should be taken against the company

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Spice Mobiles / Spice Mobility
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    765
    Pending
    0
    Resolved
    378
    Spice Mobiles / Spice Mobility Phone
    +91 11 4292 1000
    Spice Mobiles / Spice Mobility Address
    S Global Knowledge Park, 19A & 19B, Sector-125, Noida, Uttar Pradesh, India - 201301
    View all Spice Mobiles / Spice Mobility contact information