[Resolved] Spice Mobile Phones — Mi 435

dverma432

from Delhi, Delhi

Address:

Sonipat, Haryana

I have bought a spice mi435 from hot spot sonipat on 3/2/13.
It's IMEI no is [protected]-533
The day when I purchade it I am facing a big problem the set got hang so many time. I went to service centre on 9/2/13 but he was unable to solve it as he does not have software at that time. He said I have reset your set now you will not face any problem. But this set again got hanged. I infored immediately to hot spot service man & service centre person mr ravi regarding it. I have also complained on customer helpline no complain no is [protected] but no responce get from any side.
On 20/2/13 i have gone to spice Service centre. He has taken my set for 10 days.
I have received my mobile from service centre on 27/2/13. Service centre person Mr. Ravi said that my set is ok now. So i bring it at my home & started using. But when i was surfing on it on 28/2/13 it again got hanged & switch off. I gone to service centre again with set in same position. Mr. Ravi said to reply on next day. I have also talked regrading it to mr Lakwinder Singh.
After that i am continuous in touch with service centre person Mr. Ravi. Mr. Lakhwinder Singh through mail & phone.
But no satisfactry answer received yet.
Request you to help me to repalce my set or return my money.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

babu123

from Bengaluru, Karnataka

MI mobile set — mobile set problem

here with I have purchased the MI mobile set from Home Shop 18 in the may month it has the following problems ,So I have sent the mobile set to Himalayan Times,A124,okhal phase II (industrial area) Near Malwa Cotton Delhi-110020.with a Govt Speed post via no.Ek[protected] dt[protected].
Here with they have received the set on[protected]. as we enquired in the post office, but the Home shop 18 peoples are telling that they hae not yet received the set till today.so kindly confim the above details and convey me to the Mobile no:[protected].As iam much suffering from the issue.

babu123

from Bengaluru, Karnataka

here with I have purchased the MI mobile set from Home Shop 18 in the may month it has the following problems, So I have sent the mobile set to Himalayan Times, A124, okhal phase II (industrial area) Near Malwa Cotton Delhi-110020.with a Govt Speed post via no.Ek[protected] dt[protected].
Here with they have received the set on[protected]. as we enquired in the post office, but the Home shop 18 peoples are telling that they hae not yet received the set till today.so kindly confim the above details and convey me to the Mobile no:[protected].As iam much suffering from the issue.