Spice Mobile Phones — Poor quality mobile handset

Address:

Mumbai City, Maharashtra

I had purchased a SPICE mobile phone on[protected]. My handset SPICE S-QT-60 is under one year warranty. After it developed some problem in its ringer, Keypad and its loud speaker sound quality suddenly became poor, I submitted it to my nearest customer care centre of SPICE mobile in Borowali Mumbai city. I had submitted it on 2nd june, 2011. Since then I have visited the customer care store 5 times and after 50 days, there is no sign of my mobile. The storekeeper is denying providing any information to me regarding the same. He has sent it to some other city but he is refusing to share any information with me about the status of handset.

Kindly help me in this case.