Standard Charted Bank Taxi Loan — REGARDING NOC

My Loan Account number is 41482905 i had taken loan for taxi business in the year 2003. The loan amount was 3 Lac which i had submitted on time in the year2006 but after submitting the loan i did not receive NOC
then i contacted customer care of bank about my noc they told me that you have some outstanding around 1200 rs at their collection office in lucknow which i had submitted in feb now from February onwards until now daily i was going to their collection office and make call to their customer care but i am not able to get my NOC i am very fed up now. Please help me or give me the number so that i can register my complain.
BANK NAME- STANDARD CHARTED BANK, LUCKNOW
LOAN ACCOUNT NUMBER[protected]
LOAN TYPE- TAXI LOAN

regards,

rajeev verma