Standard Chartered — Harshment for annaul fee

Address:

Bangalore, Karnataka

Sir,
I Prasanna had used Standard chartered credit card in year 2009 bearing No:[protected], Sir, till the card was operation, my due was paid before the due date . SIR, KINDLY NOTE THAT THE WAS LIFE TIME FREE WITHOUT ANY ANNUAL FEE.
But when Stand chart representative issued a upgraded card i.e MAN HATTAN, he had told that there will be one fee of Rs:3500/-, but my colleagues had got it as LIFE TIME FREE WITHOUT ANY ANNUAL FEE. Sir, So I called Stan Chart Customer Care immediately , NOTE within a span of 2 days . Sir, NOTE the Stand chart started showing the color by long conversation , and started delaying the closure of the MAN HATTAN credit card , SIR, NOTE I HAD REQUESTED FOR CLOSURE & CANCELLATION OF THE CARD.
AFTER WHICH THEY HAD CONFIRMED THE CANCELLATION OF THE CARD , SIR, PLEASE CONFIRM ME THAT WHETHER THE USE OF THE CARD IS MY WISH OR STAND CHARTERED COMPULSION..
SIR, THIS PROBLEM STARED WHEN AFTER THE CANCELLATION I RECEIVED THE STATEMENTS OF THE CARD ,SIR NOTE TWO STATEMENTS WAS RECD IN THAT ONE IRRELEVANT CARD NUMBER , SSIR, I THAT I WAS MENTALLY UPSET OF THIS ISSUE BECAUSE AFTER SO MANY CALLS , THEY (STANDARD CHARTERED CUSTOMER CARE/ REPRESENTATIVE) EVEN NEVER BOTHERED TO SENT ANY SOFT COPY OR HARD COPY . SIR, I EVEN I CANCELLED THE COMPLETE SERVICE .
THEY CONFIRM ME SENT ME THE CLOSURE LETTER LAST WEEK OF MARCH 2011.
BUT TILL DATE I HAVE RECD ANY THING.
SIR, KINDLY SOLVE THIS ISSUE I AM MENTALLY DISTRUBURED
REGARDS
PRASANNA