[Resolved]  Standard Chartered Bank — wrongly Charged AQB

Address:

Ferozepur, Punjab

In my letter dated 16th June,2011 addressed to Standard Charter Bank, Narain Manzil 23,Barakhamba,Road New Delhi-110 001 in which I had sought clarification regarding a sum of Rs:827-25 per quarter for non -maintaining of Average Quarterly Minimum a sum of Rs:25,000/-(un warranted,unfair,uncalled for )of any specfic direction issued by R.B.I. to this effect but bank side tracked this clarification rather it liked to keep mum on this issue raised by me.I also had objected that no wise person like to keep his hard earned money at such a lower rate of interest. I also had asked the bank to reply whether bank would like to advance at such lower rate of interest toany needey person,that is too without any security or sureity as at the time of opening the account and put hard earned money with the bank without taking any surity,security of any kind that in the event of if bank becomes insolvent then where shall the small account holder will go.? hard earned money is kept with the bank with consolation that money is in safe hands but the so called unwarranted,unfair,uncalled for levies have shaken my confidence and I have no hesitation to write that I cannot allow and tolerate such kind of nefarious actions with innocent customers like me.what is the guarantee for future bank will not enhance average quarterly minimum balance from Rs. 25,000/to Rs1,00,000/- .While enhancing the minimum balance from Rs:10,000/- to Rs:25,000/- bank did not think it proper taking me into confidence in writing,had the bank taken me into confidence I would have definitely refused to give my consent for such a nefarious terems and condition imposed rather I would have prefered to close the account once for all as it is reciprocal if bank thinks that bank have so many customers like me then I also have no famine of banks.Further more bank have converted the simple saving account into aXcesss Plus at its own will without taking me in to confidenceas it is not possible for me to accept at any rate.To say by the bank that it was flashed by the bank on its web site and on branch posters also,In this connection I wish to say that bank have not provided table computer or laptop to search the website,as I reside at distant place hence it is not feasible for me to visit the office of the bank specially for this purpose.It takes time and have to spend huge money from Abohar to Delhi and Delhi to Abohar.In my letter refered above that in account statement ending 31st Mrach,2011 bank have not given me the interest rather bank slapped a sum of Rs:825.25 which bank have admitted in reply to my letter is most alarmimg..Most interestingly I hereby invite the attention towards account statement ending 30.09.2011 as bank have done blunder mistake that cannot be tolerated at any cost. It is pertinent to note that on 28 july bank have debited Rs:827.25 in the name of AQB NONMAINT CHG whereas for whole the quarter ending 30th sept. 2011, minimum balance as per the account statement issued by the bank is Rs:28,923.67,again on 24th oct. bank have debited sum of Rs:827.25 whereas account balance for the quarter ending shows a credit balance of Rs.26,714.82 which is unjustified.In doing so I think bank have made its policy to debit in the account without any just and sufficient reason.Also it is to be noted that bank have not given the amount of interest for the quarter ending 30thsept.2011 for which I am entitled,bank have no right of any kind to deprive me the legitimate right.Bank have tried to preach that rate of interest from three and a half percent to four percent have been enhanced.It seems to me that bank have not enhanced rate of interest on its own rather it have been enhanced only by the guideline issued by the R.B.I.When banks are bound with the direction issued particularly in the matter of rate of interest ,why bank shy and keep mum on the above said subject i.e AQB NONMAINT CHG for which I have raised objection.Bank Ref:07/11/067640/LIB .Account No[protected]..I wish to make it clear that I never agreed in past,nor agree in present nor in future.
Savings bank account number[protected] in joint names