Standard Chartered Bank — Unnecessary Credit Card payment due

Address:

Bangalore, Karnataka

I was holding the Standard Chartered Bank credit card# [protected] there was a due payment of 18000 rupe it got delay to pay the same so i got call from Standard Chartered Bank recovery dept then they said total outsatanding amount is around 18600 including late fee so i agreed to pay the same, but they suggest me is not necessary to pay late fee we will reverse it so paid only the 18000 rupe, but that late feedidnt get reversed

Even i have not requested to Reverse the late fee i was ready to pay the late fee also.

all this happened in 2008 october, now they came with 9000 rupe out standing ampount.

When i am calling to custiomer care they use to talk rudely.

Please help to get resolve this issue.

Thans in advance.
Gavi