[Resolved]  Standard Chartered Bank — Cash Back 5%

My Name is Rajeev Lochan Agrawal. Manhattan Platinum Credit Card was issued to me by Standard Chartered Bank in March 09. I was told by representative of the bank Ms. Anjali from telephone No. 25558817 from Janakpuri Office (Delhi) that I will get the 5% (2.5% Surcharge waiver + 2.5% Cash Back) discount on my Petrol Bill from any of the petrol pumps on India. However, when I received my monthly statement I was surprised to see that no cash back was given on my bill. After that I have called to customer care. The lady there told me that no cash back will be possible for platinum card. It is possible only for Titanium Card. I have asked them to give me cash back only for the transactions done from the issuance of card to till date. However the excutive of the bank refused to do so. They have standard lines " I am sorry to say that..." with no justifications.

Bank is not fulfilling its promises and it is a clear case of cheating and fraud. I need the help regarding this.

Regards,

CA Rajeev Lochan Agrawal
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