Standard Chartered Bank — Telephonic Harrasment Complain

Sub: Telephonic Harrasment Complain.
Ref : Telephone No.[protected].

Dear Sir,

Please note that I have been receiving calls from your Delhi office(I.T.O Branch) Tel.no.[protected] & from Mr.Sujit Bashisht Mob :[protected] regarding a loan related to some Mr.Soumen Mondol in my residence landline no.[protected]. This number is no way related to Mr.Soumen Mondol. I have repeatedly told your official that my number has been misused by somebody. But, instead of rectifying your records your officials are calling on the same number again and again and asking about Mr.Soumen Mondol. They are harassing me and my family regularly over phone. We have never taken any loan from your bank neither we are anyway related to the matter. But, still we are facing unnecessary harassment call from your delhi office causing mental disturbance to me and my family. They (different officials including Mr.Sujit Bashisht) are using abusive language to my family and threatening us for the matter which is no way related to us.

So, I would request you to kindly look into the matter and instruct the official concerned not to dial my telephone no.[protected] for any matter related to Mr.Soumen Mondol and stop the harassment immediately.

Hope you will realize our mental trauma & act accordingly.

Thanking You,


(Anindya Basu)
70A, Narkeldanga Main Road,
Flat – 1A, Kolkata – 700054.
Mob : [protected].
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Comments

This happens in retail loan cases where the DMAs, Channel partners, agents, etc. do fradulent sourcing with incorrect/wrong details and people like Mr Basu have to face the brunts of collection guys like Mr.Sujit who will not go the actual facts and start misconduct with provoking statements, abusive statements, etc.

I have also recd call from the same guy on 25/06/09 from[protected]/22 and used abusive languages and threatning statements for myself, my family and also for the company i work in.

Collections is not done in this improper, inhumane, unethical fashion/method/strategy.
Small rectification in my earlier comment. I had recd call from Mr. Ramesh and not Mr. Sujit but from the same division and ph no.

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