Standard Chartered Bank — Credit Card Complaint | |
With reference to my Standard Chartered Bank Credit Card Number [protected], the bank had wrongly showed cash deposit of Rs 27, 000 on March 4, 2009 at the same time service tax has been charged. Later Rs 27, 000 has been charged to my card without any intimation. The usage was happening on the card and at the same time the reversal of Rs 27, 000 took place. The charges for limit exceed has been debited to my card dated May 4, 2009. It was entirely the mistake of the bank who first wrongly showed cash deposit and at the same time without any intimation reversed the said amount. I had also informed the bank that due to my important commitments I will not be able to pay entire Rs 27, 000 in one shot but half (i.e. Rs 13500) in June and balance in July. The charges also needs to be reversed. Also today Rs 2333 has agin being charged as charges. You are hereby requested to kindly look into this matter .I had already discussed this at customer care and had also written email but unfortunately they are not responding Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
48%
Complaints
1721
Pending
0
Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
with due respect i would like to draw your attention regarding the issue of my credit card No. [protected]. That on the month of July i didnot receceive the statement after contact the customer care i know the total outstanding of my card due to saturday and sunday i unable to pay the bill. i will pay the bill on 03.08.09. and my bill due date is 31 july 09 due to not received the statement i unable to my bill within due date. for this the bank has charge a late payment of Rs. 600/ ( Six Hundred ) .In the month of August i have drop my credit Card payment cheaque before four days from the due date at Sky Pack Drop box but the cheaque has not been cleared with in due date and in my next statement i have seen the bank has charge Over limit charge of Rs. 500, Late Payment Charge of RS. 500, Interest Charge of Rs. 799.48, And Service Charge of Rs, 219.41.for that reason i did not pay my current bill due unnessary charges .
so please do the needful things so that i can pay the exact bill by avoiding all this charges and continue using the card .
i hope you will do some favourable reply from you end.