Standard Chartered Bank — Not providing the setelment letter

I am using Standard Chartted bank credit card for few years now. I have to pay some amount to the bank as a setelment amount. I have paid Rs.10, 000 to the bank but i recived a call from the bank (Mr.Bansal from[protected] talking to me in a non-proper manner asking me to pay the full amount again (I have given Rs.10, 000 already). I have only one thing to say to the bank officals that "Please stop calling to me & first bring the letter of remaining setelment amount, then i will be able to pay the remainning amount." The bank officals are just calling & no letter had been provided to me till date. I am really not satisfied with the working & customer handleing of the bank.
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Standard Chartered Bank — Not providing the final settlement letter

I am really frusteted with the very poor services of Standard chartted bank, coz i am asking for last two months to please bring the letter of setelment to me & take the setelment amount as soon as possible. Nither the bank is providing any type of setelment letter nor the bank is activating my credit card. They just keep on calling me & emberising me many a times. I have already paid some amount to the bank(Rs.10, 000). So please provide me the setelment amount letter & stop the increasing the amount every month coz this matter is still awating for the simple reason as the bank is not providing the setelment letter.

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