[Resolved] Standard Chartered Bank — harrasement by credit card depptt.
Aajay kr garg
Myself is Ajay Garg.I had a lifetime free credit card of standard charted bank ( card no was [protected] )till may 2005.I had a dispute with them at that time for not sending the statement on time & charged with heavy interest & penalties.I wrote to the customer care also on 13/12/2004 & after hearing all they had taken the payment of Rs.48499.23 on 14/12/04.I told them that i dont need the card in future.
After that also they sent me further dues for which i talked with them & they told me to settle it, i had to pay a sum of Rs.120.00 which i paid on 17/05/2005.I also returned the credit card by dropping it in their drop box as the customer care asked to do so, if the credit card is not to be used in future.
Now after more then 3 years suddenly i received a call from their settlement department stating that the card is still in use & the payment due is Rs.13885/-.
I would like to take this in your notice that during the last 3 years i was not in possession of credit card & also the bank did not sent me any outstanding bill. Also the bank did not made any correspondence relating to this.
Here i wants to ask the bank when i made the final payment of Rs.120/- & returned the card in may 2005 why they did not send me any outstanding bill or statements if the card was still in use & suddenly they call me after more then 3 years to pay huge amount of Rs.13885/-.Are they waiting for the amount to pile up with the huge interst & penalties.
I hereby request you sir to please help me in this matter as the settelment deppartment is harrasing me time to time.
53/21 Ramjas Road
N Delhi 110005
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Complaint marked as Resolved Aug 13, 2020