[Resolved]  Standard Chartered Bank Credit Card — Complaints on

I regret to tell you about my bad experience with Standard Chartered credit card division.

I had purchased your credit card in 2005 under your No Renewal charges scheme and made one transaction of Rs.9900.00 and paid the same to bank..

I had also received a cheque for Rs. 2000.00 from you without any request from my side and the same had been destroyed along with my credit card after consulting with your executive Ms. Saifali.

After this all happen I got a call from your executive regarding the outstanding of Rs. 12000.00 (9900+2000+Intt.) , but after giving all clearing the matter was closed.

Now again an executive called my house and insisted for payment from my mother who is very old and cannot reply properly. This person also misbehaved with her.

Yesterday again I got a call from Mr. Saurav Sharma (Ph.[protected] for payment of Rs.14000.00, which I have already paid and clarified as above...

I don’t understand why the bank is not checking its records and also troubling me again and again in the matter.

You are requested to kindly look into the matter and take the necessary action otherwise I shall be forced to approach other forums.

Regards
Harish Chander Bhatt

I regret to tell you about my bad experience with Standard Chartered credit card division.

I had purchased your credit card in 2005 under your No Renewal charges scheme and made one transaction of Rs.9900.00 and paid the same to bank..

I had also received a cheque for Rs. 2000.00 from you without any request from my side and the same had been destroyed along with my credit card after consulting with your executive Ms. Saifali.

After this all happen I got a call from your executive regarding the outstanding of Rs. 12000.00 (9900+2000+Intt.) , but after giving all clearing the matter was closed.

Now again an executive called my house and insisted for payment from my mother who is very old and cannot reply properly. This person also misbehaved with her.

Yesterday again I got a call from Mr. Saurav Sharma (Ph.[protected] for payment of Rs.14000.00, which I have already paid and clarified as above...

I don’t understand why the bank is not checking its records and also troubling me again and again in the matter.

You are requested to kindly look into the matter and take the necessary action otherwise I shall be forced to approach other forums.

Regards
Harish Chander Bhatt

Standard Chartered — Bad experience

I had called the SC customer care center today and had a very bad experience. One thing the executive taking to me was very rude. His name is Abhi and he reports to prahlad(manager) in bangalore. He told 1227 /= Rs have to be paid immediately by today and later he said 2293.78/= should be paid immediately and then all late payment charges will be reverted and balance amount will be credited to my account within 4 working days. I have asked whether my account will closed with this amount or not? He has not replied correctly. He said he can’t tell that. Then what is the puspose of having the customer care officer? He was not ready to transfer the call to his manager. He said they are busy he can not tranfer the call. This was rediculous. Earlier in dec I have asked customer care before making the payment and depending on their confirmation I have made the payment to close this account. Your customer care officer not told me the correct ammout earlier and this caused lot of confusion and unneccessary I have to pay the late payment fees now. So, please take the appropriate action on both the executives and give me the justice. I have made the payment of 2294/=. Please return the exccess amount back to me so that I can continue to bank with SC.

i'm not receiving monthly statement in my mail pls provide this from this month onwards.
S.jai krishnan

[protected], I don't know this number is belongs to which Standard Chartered Bank. But for last fifteen days. My family (Old parents), My in-laws, myself got life threatening calls from this number. This is just regarding the credit card payments. Mr. Harendra Sharma ([protected]) is dealing with me regarding settlement but still that I got continuously threatening call. Me and my family is suffering from mental trauma. When I am talking with Mr. Harendra Sharma he told me he doesn't give me a call.
I requested to higher authority of SCB take it as seriously and take action against that person otherwise I shall be forced to approach other forums.

I have droped two cheques of my creditcard bill intime on 18.11.08 & 26.12.08for Rs-1285.83& Rs2255.22
respectively and the said cheques have also been encash intime inspitof that rs-786.52 has been debited in my cradit card a/c for delay paymen for both the cheque I have asked ONKITA the lady who was on the phon she told me the fact and she ensured me to revart the amount . Iasked her to inform me over SMS in my mobile as you send for outstanding due. She told me it is not possiable. It is my request please let me know by SMS ON MOBILE or to my MAIL ADDSESS at your earliest of the reversal the amount and every body should be careful so that it may not happend further.