Standard Chartered Bank Credit Card — Charging unnecessary interest

Standard Chartered Bank Credit Card — Charging unnecessary interest

M Murali Mohan

I have a credit card from standard chartered bank. I don't have any outstanding in the credit. I got a 90 day interest free loan from my card. I made payment 1 week before the due date, but in the credit card statement I have seen a 600 rupees late charge. When I called SCB they told that the loan will be in different account and I need to make a payment and need to call SCB to inform that I have made a payment and ask them to transfer money to the loan account. Since I was not aware of this I haven't called them. When I got the statement I called them and they reversed the Late charges. But in the next month I see a interest of 627 Rupees as I didn't make the payment on time. When I got the loan there is no mention that I need to make a payment and inform SCB to transfer the payment to loan account. I would like to get my money back and SCB should be penalized for cheating the customers Was this information helpful? No (0) Yes (0)

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K Ravikumar

Actually, I also had a bad experience with SCB. I have also got the same 90 day interest free loan. For the first month & Second Month bank has sent two statements for loan account and Credit card account. I have paid the minimum amount for two months as per the statement. Third month Bank did not send the any statements. simply sent the balance amount and due date in SMS. I have paid the full amount before the due date as per SMS received from SCBank. Next month i have asked to pay an intrest charges around Rs 500.

I called the customer care and they have told that, intrest free period is only for 90 days, we have to calculate the 90 day period and pay the amount.