[Resolved] Standard Chartered Bank Credit Card — WRONG DEBITS IN MAY 09 ST AND ACCUMULATION AND ADDITION TILL DATE | |
DETAILS OF STANDARD CHARTERED BANK STATEMENT SPECIAL MERCHANDISING OFFER NAME OF THE CARD HOLDER RAKESH SHAH ADDRESS BLDG C1 FL 303, GAGN VIHAR BIBWEWADI LULLA NAGAR ROAD MARKET YARD PUNE 411037 CARD NUMBER [protected] MAJOR TERMS AND CONDITIONS: LOAN AMOUNT FOR 90 DAYS 43000 INTEREST RATE 0% PROCESSING FEES 2% +SER TAX 12.36% 966 RE PAYMENT TERMS PRINCIPAL FEES 5% OF LOAN AMOUNT + PROCESSING FEES IN 1 ST ST DUE DATE 2150 966 5% OF LOAN AMOUNT IN SECONFD ST DUE DATE 2150 BALANCE 90 % ON OR BEFORE 90 DAYS FROM THE DATE OF LOAN 38700 TOTAL 43000 966 SCB DIAL A LOAN BANGLORE CHEQ DISBURSED 20012009 CHEQ RECEIVED BY ME ON 21012009 CHEQ CREDIT IN MY BANK STATEMENT 22012009 PAYMENT DETAILS CHEQ DEPOSITED IN SCB JM ROAD ON 26 FEB 09 CHEQ NO. 211286 OF OBC BIBWEADI BRANCH PUNE CLEARED IN MY BANK ON 4 MAR 2009 CR ALSO GIVEN BY U IN ST 3166.30 DT 8 MAR 09 ON 2 MAR 2009 CHEQ DEPOSITED IN SCB JM ROAD ON 21 MAR 09 CHEQ NO 211270 OF OBC BIBWEWADI PUNE CLEARED IN MY BANK ON 24 MAR 2009 2150.00 CHEQ DEPOSITED IN SCB JM ROAD ON 21 MAR 09 CHEQ NO 211276 DATED 20 APR 2009 OF OBC BIBWEWADI PUNE 38700 BUT YOU HAVE GIVEN CREDIT ON 24042009 AND WRONGLY CHARGE INTEREST AS WELL AS SERVICE TAX ON INTEREST DETAILS OF AMOUNT TO BE REVERSED AS WRONGLY CHARGED IN MAY 09 STATEMENT AND THAN ACCUMULATED IN EACH STATEMENT AS UNDER STATEMENT DATE WRONG INTEREST SER TAX LATE LATE TOTAL OP BAL & CESS CHARGES FEE May-09 76.01 411.54 42.39 0 529.94 Jun-09 529.94 12.43 37.33 350 929.70 Jul-09 929.70 20.04 38.11 350 1337.85 Aug-09 1337.85 28.53 23.54 200 1589.92 Sep-09 1589.92 34.23 34.43 200 100 1958.58 Oct-09 1958.58 42.00 33.10 300.00 2333.68 Nov-09 2333.68 80.36 44.33 350 2808.37 THUS BANK HAS ORIGINALY DEBITED RS 529.94 WRONGLY IN MAY 09 ST AND THERE AFTER IN EACH ST DEBITED AGAIN AND AGAIN LATE FEES AND SER TAX AS WELL AS INTEREST ON PREVIOUS BALANCE WHICH IS NIL AS ALL OUTSTANDING AMOUNT HAS BEEN PAID Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Re: Dispute in recent Manhattan Card Accounts And Settlement of other Credit Cards/Personal Loan Accounts in the name of Pranab Kr. Mitra
Despite making several complains in Customer Care Phonebankig as to the cancellation of recet Manhattan Instabuys / Classic Accounts opened by your bank recently through which you had issued number of same insurance policies in my name or my wife’s name, without taking any verbal/ written consent from me, against which I have denied to pay any amounts you claimed as outstanding to the said accounts. It is shocking to me that your bank on its own discretionary power has distributed / credited the outstanding amount to those accounts from other credit cards accounts, for which I have already made the payments last month, and you have not even given any reply to my earlier letter sent to you in this regard as yet. These whimsical actions of the bank are not only illegal but malafide, and it will also damage the reputation and goodwill of the bank, however, I crave leave to reserve my rights to take up these matters to the appropriate forum for redressal. In view of the foregoing reasons, I have decided to close the long relationship with your bank immediately, and therefore, I would request you to please let me have within 7days time, the total outstanding balance of all my old credit cards/ personal loan accounts for immediate settlement; excluding all recent Manhattan Cards/ Instabuy’s Accounts for which I will not pay any further amount, and those accounts/ policies should be cancelled immediately, as those accounts/ policies were opened or issued by the bank deliberately and purposely without taking my verbal/ written consent. Moreover, bank’s sudden increased of my credit limits from Rs. 1, 45, 000/- to Rs. 1, 87, 000/- and thereafter, immediately opened those Manhattan Accounts and issuing several insurance policies of same types, clearly shows the bank’s malafide and dishonest actions. I crave leave to reserve my rights to take up these matters with the appropriate form for redressal and responsible you for all the consequences. Kindly let me have the detail information/ statement of accounts specifying the total outstanding balance of each old credit cards/ personal loan accounts within 7 days for immediate settlement. If I found there is any discrepancies in the said statement, I will not settle the dues but take up the matter to the appropriate forum immediately, which please note. I look forward to receiving a detail positive response from you within 7 days time, where upon I will settle the outstanding payments.
Yours faithfully,
( PRANAB KUMAR MITRA )