[Resolved]  Standard Chartered Bank Credit Card — Unexpected harassment credit card bill?

I am Nirupam Roy, credit card no. xxxx xxxx xxxx xxxx, had received the e-statement of Manhattan credit card for the month of August 2008 and surprised to see the bill amount Rs. 2499.95 (BHARTI CELLULAR LTD KOLKATA).

I had contacted with MANHATTAN card department ([protected]@manhattan.co.in) regarding this matter. They sent me dispute declaration form and told me that send us the scanned dispute form duly filled, signed & clear copy of the front & back of the card along with this form to our e-mail id.

I don’t know the transaction date, Merchant name(knew through the e-statement of Manhattan credit card), reference number, so how will I fillup the dispute declaration form? I did not purchase anything last 2/3 months through this credit card and the credit card store in my personal file at all times. Who will bear the miscellaneous expenses (print, scan, internet & valuable times) for the unexpected harassment bill that was not my fault?

I want to know, how bank paid any bills submitted by the Merchant, without my signature on the Merchant’s bill? I requested to the bank, please send me the copy of Merchant’s bill on which basis you debited the amount from my credit card but they did not response.

Should I fillup the dispute declaration form and send clear copy of the both side of the card along with this form ?

Thanx & Regards,
Nirupam Roy