[Resolved] Standard Chartered Bank Credit Card — Unexpected harassment credit card bill?

[Resolved] Standard Chartered Bank Credit Card — Unexpected harassment credit card bill?

N Nirupam Roy from Delhi, Delhi

I am Nirupam Roy, credit card no. xxxx xxxx xxxx xxxx, had received the e-statement of Manhattan credit card for the month of August 2008 and surprised to see the bill amount Rs. 2499.95 (BHARTI CELLULAR LTD KOLKATA). I had contacted with MANHATTAN card department ([protected]@manhattan.co.in) regarding this matter. They sent me dispute declaration form and told me that send us the scanned dispute form duly filled, signed & clear copy of the front & back of the card along with this form to our e-mail id. I don’t know the transaction date, Merchant name(knew through the e-statement of Manhattan credit card), reference number, so how will I fillup the dispute declaration form? I did not purchase anything last 2/3 months through this credit card and the credit card store in my personal file at all times. Who will bear the miscellaneous expenses (print, scan, internet & valuable times) for the unexpected harassment bill that was not my fault? I want to know, how bank paid any bills submitted by the Merchant, without my signature on the Merchant’s bill? I requested to the bank, please send me the copy of Merchant’s bill on which basis you debited the amount from my credit card but they did not response. Should I fillup the dispute declaration form and send clear copy of the both side of the card along with this form ? Thanx & Regards, Nirupam Roy Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
2 Comments	Share
Submit Close

Related Standard Chartered Bank reviews

View all 1721 Standard Chartered Bank Reviews

Comments

Moitree Sinha

from Lucknow, Uttar Pradesh

Manhattan Cards from Standard Chartered Bank — Harassment by Standard Chartered

Dear Sir, Manhattan Cards from Standard Chartered approached me for subscription of their credit card services in 2004. They were offering free subscription for lifetime. I used the card for 2 years and subsequently stopped using the card. I last used this card in sometime in Oct 06. However I did not receive any statement for this card since then. The last purchase was for approximately Rs. 1500.00. Since I did not receive any statement I missed the payment for this card. Subsequently representatives of Standard Chartered Bank contacted me for payment of the amount and I paid Rs., 2000/- sometime in September 07. However I continue to get threatening calls from the executives of the bank. I believe I have settled the principal of the amount but they want me to pay more than Rs. 8000/- towards late payment and interest on latest payment which has gone into a vicious cycle now.

N.R. GAVEGOWDA

from Jammu, Jammu and Kashmir

My card No, [protected]. The said card has been returned clearing all the dues within the due date, durin g July 2009. Even then I am getting the monthly statement adding the monthly charges and showing balance for payment. Kindly look into this and cancel the above card. As on date I do not have any dues payable as per my records.