Standard Chartered Bank Credit Card — levy of surcharge &other charges etc:

Address:

Delhi

i, am using SCB credit card since more than ten years, But from last 8-9 months I am facing problem of not sending hard copy statements,may be they do not want to give me the excessive charges debited to my card account. but their courier service person always contacting on my mobile no. 4-6
times in a month and always tell me to pay me certain amount for that months minimum balance,while assuring me that there will not be any charge
for the pick up of the Cheque.however I am paying regularly the the demanded amount of Cheque through their courier agent.But when I ask courier representative about my statement hard copy, they always reply that for that I may contact the bank directly for my statement. I had contacted 5-6
times and requested for my statement hard copy. But till today I am have not got the total information/requested copy of statements.SO, once again
I would like to make an request through complaint that I may be supplied by the requested statement hard copy.IT is very pertinent to mention here
that all facts, telephonic calls,request made,etc; are on the record of bank,as they normally record the calls.