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Standard Chartered Bank

[Resolved]  Standard Chartered Bank — credit card no - [protected]

Address:Chennai, Tamil Nadu

KMM15260142V4878LOKM, KMM 15051946V85850LOKM, The nature of complaint is serious and the embarrassing situation when card was declined on no fault of me.I am still in shock when the said card is valid till 2016. Based on RBI guideline new card with chip to be replaced once the new card is activated automatically old card will be deactivated, regret that Stan Chart didn't issue new card and deactivated my current card. The mental agony faced when so many onlookers in mall starring at me as if I am culprit. Stan chart to compensate the loss I made.
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Complaint marked as Resolved 
I am yet to receive any resolution regarding my complaint on above cited card. Let me know what step Bank is taking.
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I will be waiting for another 48 hr
s for redressal or otherwise I have to knock doors of ombudsman
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    Standard Chartered Bank Phone
    +91 11 3940 4444
    +91 11 6601 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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