I had an account with Standard Charted Bank two year back. my saving account num. is [protected]
on 1aug 2008 i tried to widraw the money( Rs. 1300) from Hdfc ATM which is situatated at 14 sector but i didnt recive the cash and card was came back from machine without transiction so i again try the same action.
this time i got the money .but when i saw the transiction amount was deduct tow time there . i was shoked instant i inform to the bank by his help line num . they suggest me to go to the bank and submit thye dispute declaration form.
.but due to bank holiday ( Sunday ) i was not able to sumbmit the complaint so on monday 3 aug i submit the dispute declaration fof as they say me on help line num.the executive gave me 15 days time to solve this problem.
after 20 days when they didnt gave any responce so i again go to bank in between of these 20 days i regularly touch with the cusumer care of standard charted bank.
again i met with the executive and he said he already will send the details to HDFC bank and my money will transfer to my account .
but after pasting the 45 days there is no reply .the customer care exe as well as bank exe didnt gave any satisfactry answer .
i was really upset . i am doing job in AEIGS BPO . and getting very low salary from there . Rs. 13000 is avery big amount for me.
i spend enough money to call the custmer care exe of standard charted. finally they said to me that transiction was right and HDFC bank will send the latter for the same .
after 2 year i didnt recieved any latter or document for the same .
i already stop the deal with that bank .
i jst want taht please take some action against bank . its not the matter of Rs. 1300. its the matter of services the bank make us fool in the name of services.
any coopration need from my side please cal, me on this num . [protected]
waiting for the justice
Rituraj Singh Butola
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