Standard Chartered Bank — HARASSMENT FROM BANK AGENCIES

Address:

North West Delhi, Delhi

Dear Sir/Madam

Sub: Complaint about harassment from Standard Chartered bank about abusive language with the customer

I , Umesh Kumar I have a OD A/C from Standard Chartered bank ( a/c no.[protected] of amt.1,15,000 rs), it was approved by Standard Chartered Bank OD A/c , I was paying it regularly, later unfortunately I had to face some financial problems . So I couldn’t able to pay the EMI of my OD A/c.

Meanwhile I started receiving abusive calls from recovery agents of Standard Chartered bank, I told them I will pay the remaining EMI when I will be in a position to pay. His name is “Ambika Prasad & others bank staff ", (Phone Nos. [protected] /[protected]/ [protected]/[protected]/ [protected] &[protected] he was constantly using foul language, " he abused my father & mother , but he was aware of all these things, he told me,"u cant do anything to me, He told me to come in the branch I will show you" but i refused to do so. He doesn’t afraid to anything and shameless about his ill behavior and abusive language
On the top of that he is making calls to my office continuously and started harassing my colleges with same foul language.
It was a painful experience of my life as these people spoiled my name in my office; also it was painful experience for my family. I want strict action to be taken against these people or else I will go legal action against STANDARD CHARTERED BANK, no bank has right to harass customer.

If i am not getting any response from you i will knock the door of consumer court,
But that is very sure i will not stop with just writing a mail /letter to you.

Please take some positive action as I have the proof of his abuse and ill behavior.
I expect that you will respond to my letter positively.

Umesh Kumar -[protected]