[Resolved]  Standard Chartered Bank India — Credit card Application

Address:

Bangalore, Karnataka

Hi
I had applied for the Standard Chartered Bank credit card in last week of Apri'11l. As a routine process bank executives starts calling me for the same. I submitted the document in last week of april'11. I asked the executive that when will i get credit card , i was told within 21 days ,one week for confirmation and two weeks for actual processing. After one month i didn't get the card i called on phone banking number there executive told me that they will arrange a call back within 48hrs . Lots of 48hrs have been passed i never got a call back.I again inquire with phone banking executive they told me to mail on cards.[protected]@sc.com , till the date i am mailing on this mail id i only get auto response(we are inquiring and we will get back to you) . After lots of struggle some how i mange to get the phone number of SC employee who deal with the all credit card application form (GAURI [protected]). I called her several times and inform about the same . I was given feedback that they are not able to trace my application form . every time i called them then only they provided the feedback. She told me that there executive will come and meet me as i was not sure about the person who collected the form. Nobody came . Again i called her several times .Later in the evening (7-6-11) i got a call from her that she got my application form on monday (6-6-11)n some one suppose to provide me the same feedback.NO body called me .

Feed Back provided by SC bank executive (Gauri):-
My application form was there with them for one month ,according to them it my application was not proper. As per process if it is not proper they are suppose to send it to Chennai and from there they issue a letter to applicant . But these fellows of one of most reputed bank were sitting on it for 1 month. She told me that any one from her member will call me about the status.

Feed Back provided by SC bank executive (Gauri team member) :-
We cannot provide you a Credit card as i am working in a company which has less employees as per bank criteria . Irony is that one of my collague has 15 days before me for the same credit card and they issue him and they are giving this excuse to me . I told her that this is situation . There were no response from her.

This whole episode lasts for more than days .This is very wretched situation for the bank like standard chartered . I hope some one will take credible action against such people.

V vaibhav
[protected]@yahoo.com