[Resolved]  Standard Chartered Bank Prepaid Card — Web Pin not working

I have a SCB Prepaid card, I requested 3 times to bank for web access pin first they have sent a blank envelop, second time they have mailed me the pin, but that pin is still not working. Right now I am in USA, I talked to the customer care many times but they always put me on hold and 2-3 minute later they disconnect the call. It is not possible for me to call them again and again. Really the service of this bank is bad. One more thing they have mentioned that their prepaid card will work for online purchasing because it is e - com enabled, but this is also not functioning, talking to the customer care regarding this matter they say that if your card would be of VISA logo than it will work for online transaction, i think they have little confusion or they don't know that SCB's prepaid card are only Master Card. Such a horrible bank and customer care.