Standard Chartered Bank — REFUND OF CREDIT BALANCE

Address:

Central Delhi, Delhi

Dear Sir/Madam
My credit card ending 2200 has since being locked by Standard Chartered Bank. I have been receiving messages regarding nonpayment of dues in respect to this credit card whereas the payment of Rs. 8,485/- due against this card has already been made by me and has also been acknowledged vide statement dated 7th February 2013 issued by the bank.

I have also made an online complaint vide reference number KMM[protected]LOKM in this regard as well as requesting for my refund of credit balance amounting to Rs. 115,246.81/- against my credit card number [protected]. Receipt of this complaint has been acknowledged vide email dated 20th February 2013. But to date the same has not been done.

I have spoken to executives of the bank several times though they have assured me positive response but no outcome so far. May I request you to take up the matter at the earliest and ensure proper refund and reinstatement of my card.

Regards
Sandeep Mathur
+91-[protected]