[Resolved]  Standard Chartered Bank — Threatening calls from recovery agent

Address:South Delhi, Delhi

I had received a credit card from Standard chartered, Card no# **** **** **** 1521 . AT the time of handing out the card i had been promised that there will be no financial implication of the card and there will be no hidden charges. But I have been getting statements from the bank saying that there is a certain amount due on my card. I have requested the customer care of the bank many times to cancel my card as I am very disappointed with their service but i have got no response in this regard. I have never used the card for any transactions since the date of issuance and it can be checked from the records .

Since yesterday I have been getting threatening calls from a certain recovery agent on behalf of the bank and he has been trying to intimidate me. I have already received 30 missed calls from him- number- [protected] and the calls are not stopping.

I have feeling mentally harassed and urge for immediate action from authorities in this regard.
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Aug 13, 2020
Complaint marked as Resolved 
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Credit card standered Charterd Bank Delhi — threatening calls from Delhi

I had been issued credit cards fro the above banks in the year 1996 with alimit of 32 thousand.card no [protected] these cards have been expired inthe year 2006. I had made some purchases amounting to 15000 /-some 8 years back and made the payments accordingly. When the cards expired in 2006 my dues were 22000/. when the exective called i told them that pls close the cards and i wanted a settlement since the cards were of no use. for which they told to make monthly instalments towards the same, this was done every month. Now 2 years later they are saying that the amount has acrossed 70000/ and you have make the payments to close the cards for which i have refused to do since it is heading nower. Recently for the last six months i am geeting threatening calls from thier delhi office no is [protected] from Mr Ashish, Afzal Santosh. etc that they will send people to my house work place to recover the same. i have warned them that i would legal action if they continue to do the same. they want to me to pay the money for which i have not spent.and ihave asked them to provide me details of the same which they have failed.I have also filed a complaint with the bankombusman in Mumbai. Their this behaviour has made me suffer from anxiety disorder after examination from reputed Doctors in Mumbai for the past three months. I have the doctors report on this.This has affected my work. ihave written many letters to their Chennai office regarding this.

Standard Chartered — Threatening calls from standard chartered agent

I do not have an account with standard chartered bank but I am getting threatening calls from a number[protected] saying that I have a credit card and I need to pay the balance amount of credit card please look into this matter and do the needful
I got a call from this number saying that I will get a platinum credit card. They asked all sorts of information and the line got cut. But when I tried calling back, it says number is not valid. Do not accept calls from this number.

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